Caregiver Track

Welcome to the Caregiver Track, a specialized educational resource designed to equip individuals and families with a professional service delivery understanding of home care services. Home care encompasses a range of services provided in a Client's home to promote health, manage conditions, and enhance quality of life. This personalized approach helps maintain independence while ensuring safety and comfort in a familiar setting. It explores regulated and best-practice measures tailored to help you appreciate the critical roles of home care professionals and navigate the complexities of either selecting or providing a top-quality care.


Agency Track: Mastering the Business of Home Care


Welcome to the Agency Track, your premier educational resource designed to delve into the business aspects of running a successful home care agency. This track is specifically tailored for current and aspiring home care agency operators, focusing on the critical elements of licensing, regulations, operations, and financial management within the industry.


Navigating Licensing and Regulations


Understanding and adhering to the specific licensing requirements and regulations that govern home care services is crucial. Our track provides a comprehensive overview of national and state-specific guidelines, helping you establish and maintain compliance, and avoid legal pitfalls. We also cover essential policies and procedures that form the backbone of a reputable agency.

Optimizing Agency Operations and Management


Effective management of daily operations is key to the success of a home care agency. We delve into best practices for running an efficient service, from staff recruitment and training to quality control and client relations. Our sessions are designed to equip you with the tools to enhance operational workflows, thereby increasing client satisfaction and operational scalability.

Medicare/Medicaid Billing and Reimbursement


A significant portion of our track is dedicated to mastering the complexities of Medicare and Medicaid billing. We break down the latest billing procedures, reimbursement schedules, and compliance strategies to ensure your agency maximizes financial returns while adhering to regulatory requirements. This includes practical training on navigating audits, managing claims, and optimizing revenue cycles.

This course is closed for enrollment.

Financial Management and Growth Strategies

Beyond billing and compliance, our track also covers broader financial management strategies that are essential for sustaining and growing a home care business. From budgeting and financial forecasting to exploring expansion opportunities, we provide insights and tools that will help you secure a profitable and sustainable future for your agency.


Join the Agency Track to transform your home care business through enhanced knowledge of the industry's financial and regulatory landscapes. Equip yourself with the expertise required to thrive in this dynamic sector, ensuring high-quality care for clients while fostering a robust and profitable operation.